Last Updated: August 6, 2022
Information We Collect About You
General: When you use the Services, purchase our products, sign up to receive emails from us, and at other times, we may ask you to provide us with certain categories of personal information. Personal information is information that could reasonably be used to identify you personally, such as your name, date of birth, age, gender, e-mail address(es), physical address, telephone number(s), profession, facts about your computers and other devices through which you access the Services, any information we receive from the applicable third parties when you register or otherwise interact with the Services by means of such third parties, and similar information (collectively, to the extent we collect it from time to time, and Usage Information (as defined below), "Personal Information"). We may collect this information through various forms and in various places, including account registration forms, contact us forms, or when you otherwise interact with us.
Children Under the Age of Thirteen: Our services are not intended for children under the age of thirteen (13). We do not knowingly collect Personal Information from children under the age of thirteen. By providing any Personal Information to us, you represent and warrant to us that you are at least thirteen years of age. If you are under the age of thirteen (13), we require that you do not provide any Personal Information to us. If you are the parent or guardian of a child under the age of thirteen and you believe we may have Personal Information regarding that child, please contact us at firstname.lastname@example.org so that we may delete that information from our systems.
Credit card information: The credit card information you provide when sign up for the Services is stored and used by our third-party credit card processors in order for them to process your payments.
Usage Information: We may automatically collect IP addresses, Web site usage information and other technical information regarding your interaction with the Services (“Usage Information”). This information helps us evaluate how our users access and navigate our Web sites on an aggregate basis, including the number and frequency of users to each Web page, the length of their visits, the web browser version they use, and any publications or other information that they download.
Community Forums: Our Services may include community or user forums, or similar features (each a “Forum”) that are designed to be visible to other users and participants, including your screen name or other identifying information, as well as comments or other information that you may post on a Forum. By using any Forum, you agree to abide by the terms and conditions we have posted for such Forum, and you consent to the disclosure of your screen name (if a screen name is permitted or used in the applicable Forum, or if not, your actual name), identifying information and comments or other information that you may post on the Forum. We are not responsible for any Personal Information that you may choose to post in any Forum.
Testimonials: We may display personal testimonials of satisfied users on our Web sites from time to time. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us at email@example.com.
Technical Information: We also collect certain technical information, as described below under the heading “Additional Technical Information We May Collect.”
How We Use the Information Collected
Our primary goal in collecting your Personal information is to provide you with an enhanced experience when using the Services. We may use information about you, including Personal Information in the following ways:
We may use information about you for the purposes for which you specifically provided the information including, for example: to enable us to process, validate and verify subscriptions and orders; to send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you; to send you e-mail notifications, through companies who work on behalf of we, about certain approved third-party products and services (unless we tell you differently, these companies do not have any right to use the Personal Information we provide to them beyond what is necessary to assist us); to enhance existing features or develop new features, products and services; to provide advertisers and other third parties with aggregate information about our user base and usage patterns; to allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences; to enable you to participate in contests, drawings, sweepstakes or other special offers.
We may combine the information that we collect from you with information that you provide to us in connection with our other products, services and Web sites, including marketing those products, services and sites to you. We also may anonymize any pricing and similar information that you provide us to create market studies and reports to share with our customers.
You are responsible for maintaining the accuracy of the information you submit to us, such as your user preferences and contact information. If your Personal Information changes, you may correct, delete inaccuracies, or amend information by making the change in your profile on-line, or by contacting us by email at firstname.lastname@example.org. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable.
We will retain your Personal Information for as long as your account with the Services is active and as needed to provide you the Services. Even after your account is terminated, we will retain your Personal Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account (such as addressing chargebacks from your credit card companies), investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reasons as we deem appropriate.
At times we may use third party network advertisers to deliver ads to you on our behalf. We may also use third-party service providers to contact you on our behalf, or facilitate some aspects of the Services or fulfill your purchase requests. These network advertisers and service providers may be supplied with or have access to your Personal Information solely for the purpose of providing these services to us or on our behalf, to the extent permitted by applicable law.
We may disclose and use Personal Information at our discretion without notice for any reason that we have previously disclosed to you or with your consent, unless such disclosure is prohibited by law. We may disclose and use Personal Information in special circumstances where it is necessary to enforce our contracts or our Terms of Service (for example, when necessary to protect our intellectual property rights).
We may also disclose or use your Personal Information when we believe that the law requires us to do so. For example, we may be obligated to release your Personal Information pursuant to judicial or other government subpoenas, warrants, or other orders. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your Personal Information, including disclosure to third parties such as government or law enforcement officials or private parties, as we reasonably determine is necessary and appropriate: to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process; to protect the safety, rights, property or security of we, the Services, or any third party; to detect, prevent or otherwise address fraud, security or technical issues; and to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Further, we may use IP addresses or other unique identifiers for computers, tablets, smartphones or other devices used to access the Services, to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion.
We contract with other companies to provide services on our behalf, including credit card and billing processing, ad serving, email distribution, list processing and analytics or promotions management. We provide these companies only with the information they need to perform their services. These service providers are restricted from using your Personal Information in any way other than to provide services for us, except for certain anonymized, aggregated statistical data.
We may share your information, including your Personal Information, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information to a subsequent owner, co-owner or operator of the Services, or in connection with a corporate merger, consolidation, restructuring, the sale of all or substantially all of our membership interests, equity interests, shares and/or assets or other corporate change, including during the course of any due diligence process.
Any and all of the foregoing disclosures may be carried out without notice to you.
Information for Persons Located Outside the United States
If you are located anywhere outside of the United States, please be aware that information we collect, including, Personal Information, will be transferred to, processed and stored in the United States and possibly other countries. The data protection laws in the United States or those other countries may differ from those of the country in which you are located (and may be less protective of your Personal Information than the country in which you are located). Your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States or those other countries according to laws of the United States or those other countries. By using the Services or providing us with any information, you consent to this transfer, processing and storage of your information in the United States or those other countries.
Our Commitment to Privacy Compliance
We are committed to achieving and maintaining customer trust. Integral to this mission is providing a robust security and privacy program that carefully considers data protection matters.
We are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). We also commit to cooperate with European Union (EU) data protection authorities (DPAs) with regard to customer data and human resources data transferred from the EU.
We are required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. To the extent permitted by applicable law, we commit to inform our users in the event of an information request regarding their Personal Information.
Do Not Track Disclosure
We do not currently have a mechanism in place for responding to browser “do not track” signals or other similar mechanisms.
Additional Technical Information We May Collect
Device Information: We may collect non-personal information about the computer, mobile device or other device you use to access the Services, such as IP address, geolocation information, unique device identifiers, browser type, browser language and other transactional information.
Analytics, Log Files and Reading History: We may gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses (the region or general location where your computer or device is accessing the Internet), browser type, operating system and other usage information about the use of the Services, including a history of the pages you view.
Security: The Personal Information we collect about you is stored in limited access servers. We will maintain commercially reasonable safeguards to protect the security of these servers and your Personal Information. However, no security technology or system is impenetrable. We cannot guarantee the security of our systems or databases, nor can we guarantee that your Personal Information will not be intercepted while being transmitted to us over the Internet or wireless communication.
Other Information: We (directly, or through third parties that support our distribution of emails and related matters) use a variety of technical means, which may include, but are not limited to, pixels, cookies or transparent GIF files, to help manage online advertising. These files may be provided by one or more of our advertising management partners. These files enable we and those partners to recognize a unique cookie or other script associated with or on your Web browser, which in turn enables us to learn which advertisements bring users to our Web sites. The information that we collect and share through such means is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address.
California Privacy Rights
We incorporate this section to identify additional consumer protections that were recently established under California law.
When you access our website, we may automatically collect personal information such as technical data about the device that you are using and your browsing patterns. We collect this information by using cookies, server logs and similar technologies. You may choose to give us additional personal information, such as your name, employer, address, email and telephone number.
We use this personal information in several ways, including monitoring website activity, gauging interest in our products and enabling you to communicate with us and request information.
We do not and will not sell the personal information that we collect from you through this website.
If you use an authorized agent to request information or exercise your rights, that authorized agent must meet the same authentication requirements that apply to the requests that we may receive directly from you. We may verify requests made by authorized agents to ensure security and comply with regulations and our internal policies.
We provide our users the opportunity to opt-out of receiving communications from us. To remove your information from our database, please send an e-mail request to email@example.com.
Correcting/Updating Your Information
You can change or modify information you previously provided to us by sending an email to firstname.lastname@example.org.
Comments and Questions
We may employ cookies to, among other things, allow you to move quickly through the Services. Below you'll find information describing our most common uses of cookies, which are an inherent part of our production, communication and distribution processes and have enabled us to better serve our users.
What's a cookie? A cookie is a small file that is sent to your computer by a site's server. A cookie can be a record of your visit to our Web sites, including information such as your user name, registration information, time of last visit, pages viewed, etc. Cookies created by the servers of one site can be retrieved only by that site’s servers.
Some of the advantages of cookies include:
Faster, more convenient access. We can deliver customized information and store your settings (such as preferences and account information) more efficiently.
More efficient ad processing. Cookies enable us to streamline our ad presentations.
Will the cookies we send to your devices go away? Some cookies are long term. Some cookies expire after a short period of time. Cookies are small files (just a few hundred bytes) and should not pose any significant disk-space concerns. You are, of course, free to clear cookies from your devices at any time.
Can you set your browsers to not accept cookies or to alert you each time you receive one? Most browsers can be set to alert users each time a cookie is passed to the applicable device.